12+ years in program and product execution, now spent architecting and shipping AI-native systems, from multilingual ML pipelines to production infra. I don't stop at defining what should be built. I write the code, debug the systems, and own the calls that make it work at scale.
I'm a Product and Engineering-minded builder working across AI-native systems in enterprise SaaS, audio ML, and multilingual voice platforms. With 12+ years of experience, my title has said "Senior Technical Program Manager," but the work has always sat at the intersection: making the call on what gets built, writing the code that proves it, and owning the architecture when it matters.
At startups like KGeN, I've owned product roadmaps directly, not just delivery timelines, deciding what gets built and why across a multi-pod platform and token launch. At Humyn Labs, I designed and shipped a naturalness-scoring system deployed on EKS, from spec to production, catching flaws like a critical Android attestation gap before it shipped.
Outside of work, I build end-to-end: a WhatsApp-first farmer advisory agent on Gemini and Vertex AI RAG, a multilingual voice agent for rural farmers on Exotel and Sarvam, autonomous agents for content and job-matching. Not prototypes I handed off, systems I architected, built, and deployed myself.
My philosophy: Authority follows understanding, not the other way around. I go deep enough into a system to make the call, then build it, because judgment you can't back with a working product isn't judgment, it's a guess.
I hold a BCA from National PG College Lucknow and a Software Development Diploma from NIIT.
Itisha worked directly under me. During her time in my team at in3ocrp, I found her to be hard working and a team player. She always delivered accurate analysis for the client projects and provided new team members with adequate training.
A collection of my independent builds, case studies, and AI agent experiments. Exploring the boundaries of product management and artificial intelligence.
Shipped tools and agents I designed and built end to end.
A WhatsApp-first agricultural advisory system for farmers, built on Gemini 2.5 Flash, Vertex AI, Cloud STT/TTS (Chirp 3), Firestore, and Cloud Run for Hack2Skill's Code for Communities hackathon.
An autonomous LinkedIn content agent that pings trending topics, generates posts via Claude Sonnet, allows inline refinement via Telegram, and auto-publishes using the LinkedIn Graph API.
An AI-driven multilingual voice agent built for rural social impact. Architected with PSTN integration, Sarvam AI, ChromaDB RAG, and Claude/GPT-4 to deliver accessible voice interactions.
An automated agent built to seamlessly convert PRDs/BRDs into User Stories, Acceptance Criteria, and fully formatted JIRA Tickets.
An intelligence agent delivering 24-hour insights on competitor pricing, content, product listings, delistings, and popularity metrics.
Strategy deep-dives and research-driven product thinking.
AI-generated music project exploring prompt-driven composition and sound design, blending creative experimentation with generative audio models.
A comprehensive product case study designing an AI-driven learning recommendation engine. Features include RAG-powered conversational agents and skill-based matching to boost user engagement and course completion.
A deep-dive product case study analyzing the adoption rates and strategic positioning of Ola Share versus private rides, using first-principles thinking to unpack user adoption barriers.
Comprehensive market and user research case study evaluating Zepto's product discovery framework and user experience, including an assessment of Zepto's opportunity in the mobile pet grooming market.
Strategic case study focused on acquisition and retention loops for YouTube Premium's subscriber base.
A visually engaging, vibe-coded application prototype designed to streamline and gamify weekly meal planning.
A case study exploring how gamification mechanics and community engagement features can be used to improve user retention.
A product case study on strategies to improve engagement and retention for Zomato's user base.
A comparative case study examining why the iPod achieved lasting product-market fit while the Zune failed to gain traction.
A snapshot of my industry contributions, focusing on high-level program management, AI automation tool-building, and cross-functional leadership.
Fraudulent submissions reduced
Voice recordings validated
Hours of multilingual audio data
Cost savings secured
Architected and led TPM delivery of a 50,000+ hour multilingual audio data collection and validation pipeline spanning 9 Indian languages; corpus serves as primary training data. Authored comprehensive Tech Specs covering FAISS scaling and API contracts.
Designed a 6-module automated validation architecture featuring duplicate detection (FAISS vector search) and voice fingerprinting. Reduced fraudulent submissions by 38% and removed 6.1% of invalid data across 100,000+ recordings.
Managed cross-functional coordination across ML engineers, QA, and Sarvam STT/TTS vendors with weekly executive readouts. Extended pipeline architecture to produce feasibility and system designs for egocentric video and image data collection.
Built a production-grade audio naturalness validation module using DNSMOS P.808, Silero VAD, and UTMOS22, replacing the original PRD's pyin-based approach to reliably score and filter multilingual TTS/voice data at scale.
Orchestrated and managed the successful launch of the $KGEN token to the crypto market, driving strategic planning and cross-functional collaboration for a robust market entry.
Reduced user drop-offs by 7% through data-driven onboarding redesign and reduced onboarding latency by streamlining main website flows.
Drove 2k-4k enrollments within 2 months through highly strategic product initiatives and go-to-market execution.
Increased team delivery rates from 37% to 50% within two sprints by optimizing agile methodologies and resource allocation.
Achieved INR 16 lakhs cost savings through strict vendor performance optimization and secured a long-term partnership contract via ahead-of-schedule delivery.
Led a highly visible Face Recognition Attendance System project, which was successfully delivered and virtually inaugurated by the Prime Minister.
Whether you are looking to integrate cutting-edge AI, scale your product operations, or simply talk tech—my inbox is open.